We carry a variety of brands. Please click here for all sizing guides.

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Shipping times will vary based on the shipping method and location. Orders shipped via standard shipping usually arrive to your door 5-8 business days from the shipment date. Please see our full Shipping Policy here.

Once you’ve received your shipping confirmation email, you will be able to track it and see the status of your delivery. It may take 24 hours for tracking updates to appear.

After an order has been delivered to the correct shipping address, we are not responsible for lost or stolen packages.

Unfortunately, once an order is placed, we cannot make any changes. You can request to cancel or change your order by emailing Customer Service.

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please email info@sierradeene.com. For more details, please see our full Return Policy here.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

All items marked Final Sale have reduced prices and cannot be returned for a refund or exchange.

All items marked Final Sale cannot be returned or exchanged. If you send a Final Sale item back to us for a return, we cannot process a refund.

Yes, special discount items can be returned within our 30-day time frame.